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In-House Service Technician

Company Name:
Supreme Security Systems, Inc.
Tired of climbing ladders....frustrated with the traffic on the roads....Use your knowledge and technical skills in the office. Supreme Security Systems, a Union, NJ alarm company is looking for a Full-Time In-House Technician from 8:30am-5:00pm Monday through Friday to speak to customers regarding their needs or requests for service and review service calls technically before they are dispatched. Essential functions include assisting customers and alleviating some issues that may not require an on- site Technician, handling 10/8 calls from Technicians, researching service history of scheduled calls and advising Technicians of issues and/or parts that may be required, and backup Downloader.
High School diploma or equivalent.
Five years hands-on industry experience as a Service Technician.
Knowledge of basic electronics and fire systems.
Ability to read schematic, equipment instructions and wiring procedures.
Ability to use hand tools, volt/ohm/multi-meter.
Ability to interact with customers in a professional and courteous manner.
Ability to work independently.
Ability to troubleshoot and resolve problems quickly.
NJ Fire and Burglar licenses helpful, but not required.
NICET certification helpful, but not required.

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